Return & Shipping Policy
The ‘Returns’ tab on the Add15Years.com website allows or users to return and claim the refund for the purchased product(s). Under this process, we like to capture your feedback as well, in case you are dissatisfied with our products or services or you would want to give us the suggestions. This helps us keep creating and delivering superior quality content as per the interests of our users and prospects.
All the eBooks, audio books, and video books you purchase from our website Add15Years.com are eligible for ‘return and refund’, only if you place a request for the ‘return and refund’ in the ‘Returns’ tab within 15 days of the date of purchase.
The process flow for returning the Add15Years.com eBook(s), and/or audio book(s), and/or video book(s) is as follows:
Go to ‘Returns’ tab > Select the eBook(s), and/or audio book(s), and/or video book(s) you want to return > click the Return button > click Confirm As soon as we receive your return request, we will initiate your refund and you will receive your refund within 7 working days of placing a return request. Once a refund is issued, you will no longer have the access to the respective eBooks(s), and/or audio book(s), and/or video book(s).
You may be prompted to tell Add15Years.com the reason for returning the eBooks(s), and/or audio book(s), and/or video book(s).
Our shipping date and time is the same one which you have initiated a purchase on our website. After making a purchase, you will receive a notification on your registered mobile number and email id to download the purchased eBooks(s), and/or audio book(s), and/or video book(s).
Add15years.comoffers guaranteed delivery within 1 to 5 minutes of the time of purchase. In case you did not receive your purchased eBooks(s), and/or audio book(s), and/or video book(s), we will provide you a 100% refund with that order. You can claim the refund by clicking on the Returns tab and following the return and refund process mentioned.
Down the line, we are planning to launch print books as well. All the information related to our upcoming products will be updated on our website as well as mailed to our subscribers. For print books, we will be collaborating with a third-party logistics partner, whose information will be provided in the ‘Payments & Logistics Partners Information’ tab.